Web-Based Financial Counseling Appointments | The Village Family Service Center

The Village Family Service Center

Web-Based Financial Counseling Appointments

Busy schedules, children in the home, lack of mobility and travel for work are just a few barriers people face in making an in-office financial counseling appointment.  

A web-based financial counseling appointment can be scheduled at a variety of times and you will both see and hear your counselor in real time. (This differs from an online counseling appointment, also available through The Village Financial Resource Center, where you will only communicate with your counselor through electronic communications, and you will not have a set time for your appointment.) 


Woman on laptop

Web-based financial counseling may be self-pay or covered by The Village Business Institute Employee Assistance Program. The cost for a session is $25. In some circumstances, the fee can be waived. Payment can be made online prior to your session. Click here to pay

The Process

To get started, contact us online. At the next screen you’ll be asked to provide us with some basic information so we can coordinate an appointment time between you and an NFCC Financial Professional, and email the necessary paperwork for you to complete and submit back to us. If we have any questions, we will be in touch with you via email.

Minimum System Requirements

The quality and speed of your web-based session will depend on the features you use, your personal computer and video hardware, and the bandwidth available to you in real-time.

  • Windows 2000, XP or later; for premium visual experience, Windows Vista & 7 are preferred
  • Pentium 4 or newer 
  • 512MB RAM available 
  • Broadband Internet access (DSL, Cable Modem, T1, etc.) 
  • DirectShow 8.1 or later compatible webcam
  • DirectSound compatible audio input (headset preferred, otherwise microphone and speakers)

If we are unable to connect or get disconnected during a session due to a technological breakdown, we will attempt to re-establish the connection (we will contact you). If reconnection is not possible, we will need to reschedule the session.

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