Website Privacy Policy and Terms of Use

This policy was last updated on 7/20/2022. Original policy effective as of 1/19/2018.

This website is owned and operated by The Village Family Service Center (hereafter referred to as The Village, we, or us). The Village takes the privacy of your personal information seriously. This policy describes how information may be collected, how it may be used, and the measures we take to ensure the security of that information.

When you provide personal information, such as your name, address, phone number, email address, or payment information, to The Village through an online contact form, email subscription service, or linked payment processor, we will use that information to respond to your questions or comments, to provide services or information to you, and/or to obtain payment for services provided. The Village may also contact users with information that relates to their requests or interests. Information you submit is shared internally with employees of The Village who need this information to respond to your request or improve operations. Information may also be utilized to evaluate the technical functionality of our website, and to address inappropriate use or communications with our website.

The Village offers you the opportunity to receive email communications including newsletters and marketing communications. You may opt out of receiving marketing emails by following the instructions on the marketing email. Other communications that you send to us via email may be shared with a customer service representative, employee, counselor or other Village employee that is best able to respond to your inquiry. Email communications are not completely secure or confidential. It is possible that an email may be accessed or read by other internet users. Please do not use email for communications you wish to keep private and secure.

The Village uses cookies to collect information related to site traffic and usage patterns, primarily to improve the design and structure of the site and improve and market our services. This information may include but is not limited to number and frequency of visitors on each web page, Internet Protocol addresses, length of stays, and actions taken. Third parties we partner with may use cookies, web beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet, and use that information to provide measurement services and targeted advertising. We have no access or control over these third-party cookies. At this time, The Village does not allow you to access your information that is collected from the website.

Through your internet browser, you may have the option to reject this website’s cookies and still use the site. By continuing to use this site without changing your settings, you are agreeing to the use of cookies. You can learn more about your options for digital advertising and choose your preferences for these third-party providers at

We will not sell or rent your information to anyone, and will exercise reasonable efforts to keep the information secure. To protect individual's privacy, The Village uses encryption technologies. In addition, The Village allows only authorized employees or agents access to personal information. Although The Village cannot guarantee there will be no unauthorized access to personal information, our measures increase the security and privacy of information traveling to, from, and within this website.

This website is not directed at children. If you are under the age of 13, we ask that you have your parent or guardian submit any information to the website on your behalf. Children should obtain permission from their parents or guardian before sending information about themselves over the internet, to The Village or anyone else. If you are under the age of 18, please do not provide any personally identifying information during your visit to our website. We do not collect personal information from children under the age of 13. In the event we have knowledge that a child under the age of 13 has submitted any personal information to us through our website, we may use the email address and/or phone number provided by the child for the sole purpose of responding to the child’s question or notifying the child of our policy. We will not use the email address provided by the child for any other purpose and we will delete it from our records. If we become aware that we have unknowingly collected personal information from children under the age of 13, we will delete the information immediately.

To learn more about how The Village handles protected health personal information of clients, you can read our Notice of Privacy Practices.


All materials posted on this site are subject to copyrights owned by The Village. The Village hereby provides limited permissions for the user of this site to reproduce, retransmit, or reprint for such user’s own personal use (and for such personal use only) part or all of any document on this site as long as the copyright notice and permission notice contained in such document or portion thereof is included in such reproduction, retransmission, or reprinting. All other reproduction, retransmission, or reprinting of all or part of any document found on this site is expressly prohibited, unless The Village has expressly granted its prior written consent to so reproduce, retransmit, or reprint the material. The text materials contained in this website may not be modified in any way. All rights reserved.

All rights in photographs, illustrations, artworks, and other graphic materials are reserved to The Village and/or the copyright owners. Prior permission to use, reproduce, or reprint any photograph, illustration, artwork, or other graphic material must be obtained from the copyright owner, regardless of the intended use.

External Links

The Village is not responsible for content, policies, and practices of other websites that are accessible by hyperlink from this site. The Village’s privacy policy applies only to information maintained by The Village. In addition, The Village is not responsible for the materials contained at any website linked to this site. Further, any such linkages do not constitute any endorsement by The Village of products and services appearing on other websites.

Legal Disclosure

The Village reserves the right to disclose personal information as required by law, such as to respond to a subpoena or other mandatory legal process. We may disclose personal information when we believe in good faith that the disclosure is necessary to protect our rights, to protect the safety of others, or respond to government requests.

Data Retention

The Village retains your information for as long as needed to provide you services, comply with our legal obligations, and enforce our agreements.

Disclaimer of Warranty

Although The Village works very hard to provide the user with the most current and accurate information, it cannot and does not warrant that everything on this site is up-to-date, error-free, or complete. While The Village may periodically add, modify, or delete any of the content, it does not make any commitment or assume any obligation or duty to do so. The user should assume that the information is current and up-to-date only as of the date it is posted to this site. Any item with a fee or cost associated may be subject to change at any time, and without prior notification.

For questions or concerns about the privacy policy and terms of use, please contact us.